Dear www.faxne.com Customers,
Greetings this Spring as we approach the much-awaited Labor Day celebrations! At www.faxne.com, we're committed to honoring the hard work of every individual, including our dedicated team members who will be enjoying a well-deserved break. Below, find our holiday schedule and how we've arranged to maintain your seamless shopping experience throughout.
Holiday Timeframe: In observance of national holidays, our offices will be closed from May 1st (Wednesday) to May 5th (Sunday), totaling 5 days, with make-up workdays on April 28th (Sunday) and May 11th (Saturday).
Continuous Shopping Availability:
- Shop Anytime: Our online platform at www.faxne.com, along with our mobile app, remains fully operational 24/7 during the holiday period, allowing you to browse and purchase as usual.
- Order Placement & Confirmation: Order placement will proceed as normal; however, please note that there might be a slight delay in processing times due to logistic partners' holiday observance.
- Shipping Timeline Adjustment: All orders placed after 17:00 on April 29th will commence shipping from May 6th (Monday) onward. We encourage early planning to avoid potential delivery delays.
Customer Support:
- Our customer service team stands ready to assist via live chat and email, with response times potentially extended slightly due to the holiday. Rest assured, we're committed to addressing your inquiries promptly.
Understanding the impact holiday schedules can have, we're providing this advanced notice to help you plan accordingly. We apologize for any inconvenience this temporary adjustment may cause and deeply appreciate your understanding and ongoing support.
May your Labor Day be filled with relaxation, family time, and a rejuvenation of spirits. Keep an eye on our social media channels and newsletters for exciting promotions and post-holiday surprises!